SHIPPING POLICY
Shipping policy
ORDER PROCESSING/SHIPPING TIMEFRAME
All domestic orders are processed and shipped within 3 to 5 business days using standard shipping. You will get a notification email as soon as your item is shipped with a tracking number if one is available from USPS. Please note that we have no control over transit times. Shipping times are still being disrupted due to Covid, so please allow 7-10 days to receive your item after submitting your order.
SHIPPING FEES
Shipping fees will be calculated at checkout. Orders over $150 qualify for free standard shipping.
CHANGE OF ADDRESS
Please ensure that your billing and shipping addresses are correct prior to completion of your order. Due to cardholder security, we will no longer update shipping addresses.
UNVERIFIABLE ADDRESSES
Should we have problems verifying your address using the USPS tracking system, your order processing may be delayed. Please use the same formatting that the USPS uses when delivering your mail. Include apartment or suite Numbers and always make sure you are using the correct zip code and city.
'RETURN TO SENDER'
Packages that are 'returned to sender' due to incorrect shipping information provided by customer, the customer will be contacted and item will be mailed to customer at the cost of the customer.
TRACKING SHOWS DELIVERED, BUT I DON'T HAVE MY ORDER WHAT SHOULD I DO?
Please contact your local USPS post office providing your tracking details. If your package is confirmed as lost or stolen, please initiate a Lost/Stolen package claim with UPS/USPS. We will not replace UPS/USPS confirming package(s) delivery.
ORDER CHANGES / CANCELLATIONS
We begin processing your order immediately upon receipt. For this reason, we will not be able to cancel or change your order once you have submitted it.
INTERNATIONAL SHIPPING
We do not offer international shipping at this time.